Proposify Onboarding Redesign (TTFB-First)
Confidence: Working. Single-company evidence; treat metrics as illustrative unless primary analyses are attached.
Fit narrative (Problem → Behavior → Solution → Product)
- Problem Market Fit: Trial users overwhelmed by choices (e.g., templates) before experiencing value.
- Behavior Market Fit: The target behavior is “send a proposal,” not “choose a template.”
- Solution Market Fit: Redesign onboarding to guide users directly to first proposal sent (minimize steps/choices).
- Product Market Fit: Users who send a first proposal convert at higher rates (company-reported).
Behavior metrics (window/denominator stated)
- Window: First 14–30 days; Denominator: new trial users.
- TTFB: Reduced time from signup to first proposal (illustrative; attach primary for exact deltas).
- Δ‑B: Higher share of trials sending first proposal under new flow (illustrative).
- Conversion: Higher paid conversion correlated with sending first proposal (company-reported correlation).
Solution enablement (environment/process)
- Remove pre-value choices; guide to proposal creation.
- Provide in-context help to reach the “aha” moment.
Limitations/confounders
- Single-company evaluation; product/version differences; marketing mix effects.
Sources
- Company case study posts (attach when published);
- Working research synthesis.