Proposify Onboarding Redesign (TTFB-First)

Confidence: Working. Single-company evidence; treat metrics as illustrative unless primary analyses are attached.

Fit narrative (Problem → Behavior → Solution → Product)

  • Problem Market Fit: Trial users overwhelmed by choices (e.g., templates) before experiencing value.
  • Behavior Market Fit: The target behavior is “send a proposal,” not “choose a template.”
  • Solution Market Fit: Redesign onboarding to guide users directly to first proposal sent (minimize steps/choices).
  • Product Market Fit: Users who send a first proposal convert at higher rates (company-reported).

Behavior metrics (window/denominator stated)

  • Window: First 14–30 days; Denominator: new trial users.
  • TTFB: Reduced time from signup to first proposal (illustrative; attach primary for exact deltas).
  • Δ‑B: Higher share of trials sending first proposal under new flow (illustrative).
  • Conversion: Higher paid conversion correlated with sending first proposal (company-reported correlation).

Solution enablement (environment/process)

  • Remove pre-value choices; guide to proposal creation.
  • Provide in-context help to reach the “aha” moment.

Limitations/confounders

  • Single-company evaluation; product/version differences; marketing mix effects.

Sources

  • Company case study posts (attach when published);
  • Working research synthesis.