Behavioral Strategy Consulting
Definition. Behavioral Strategy consulting is an evidence‑disciplined engagement that helps teams define the desired outcome and population, generate and evaluate candidate behaviors, select or invent the highest-fit behavior, validate Behavior Market Fit in real contexts, and design the system of products, programs, policies, and operations that enables and sustains the behavior.
When consulting makes sense
- You have a clear outcome but uncertain behavior selection.
- Adoption or retention is weak despite design iterations.
- You need a validation process before committing engineering, ops, or policy resources.
- Stakeholders need decision‑grade evidence, not opinions.
Typical engagement outputs
- Target behavior definition and population segmentation
- Behavior Fit Assessment across candidate behaviors
- Four‑Fit validation plan aligned to your product or program cycle
- Behavioral KPI specification (Δ‑B, TTFB, bPMF) with denominators and windows
- Decision memo that records evidence, thresholds, and next steps
How the work is structured (fit‑first)
- Define the outcome and validate the problem (Problem Market Fit).
- Research candidate behaviors; select the highest‑fit behavior.
- Integrate solution changes that enable the behavior.
- Verify behavior change in realistic conditions.
- Enhance to sustain Product Market Fit.
This mirrors the DRIVE Framework and the Four‑Fit hierarchy.
Evidence standards
- Quantitative claims require primary sources or an Evidence Ledger ID.
- Any example numbers are explicitly labeled illustrative.
- Behavior is prioritized over self‑report for validation.
What this is not
- Not a conversion‑rate optimization sprint.
- Not a late‑stage nudge or UI tweak program.
- Not generic behavioral economics consulting without behavior selection and validation.
Jason Hreha·
Updated February 5, 2026