Say‑Do Gap Diagnostic
Use this when surveys or interviews diverge from observed behavior.
- Is prior behavior available
- Yes: condition on prior behavior for recruitment and segmentation.
- No: proceed to context sampling.
- Can you observe in natural context
- Yes: field observation or shadowing.
- No: instrument a pilot or diary study with time‑stamped events.
- Can you run a small field experiment
- Yes: A/B a minimal intervention in real workflows.
- No: use choice‑based tasks that mimic constraints, then validate in the field.
- When to ignore self‑report
- Aspirational answers, sensitive topics, or high social desirability.
Output: a short memo with your method choice, constraints, and expected Δ‑B window.